FAQ's

FAQ's

1.How do I order test through your site?

Simply give your location, name of the tests and run a search. Choose your preferred diagnostic center from the list of centers displayed and book the tests.

2.Will send a phlebotomist to my home?

Yes. Your sample will be taken only by a trained phlebotomist.

3.I do not want to pay online. Can I still order tests?

Yes of course! Just opt for Cash on Lab Visit at our payment page and confirm your booking. Pay cash at the lab's cash counter by showing your discounted booking coupon.

4.Do I need to visit the diagnostic center to collect the results?

Not necessarily, it will be sent to your registered email address. Alternately, you can download the results from your account at your convenience.

5.Do I need to a doctor's prescription to order tests?

No, you will not need any doctor's prescription to order tests via HealthVasco.

6.Will you or the diagnostic center review the results with me?

No, you will have to consult with your physician for the review of your test results. We can help you understand if your results are in the normal or abnormal range or with general administrative type questions, but we cannot provide you with medical advice, a diagnosis or prescription service. Our type of service is not appropriate for everyone. We recommend that you consult your physician if you are unsure how best to proceed with lab testing.

7.Are there any hidden fees or additional costs apart from what's mentioned on your site?

No, the costs mentioned on our site are final.

8. I’ve a health card. Will the lab tests be covered in my insurance?

Lab tests are not covered in insurance health cards.

9.Will you sell or share my lab tests results or my personal information with anyone?

Your labs test results and your personal information is completely confidential. We do not sell or share your data with anyone.

10.How long my reports will be maintained in your portal?

We will maintain your reports for life time. You can view and share your reports to your doctor by simply login in your account.